Delivery and dispatch
Key Christmas dates
- Next Day Delivery: We are sending our orders up to 22nd December 2025 on Next Day Delivery.
- Warehouse closure: Our warehouse is closed from 23rd December 2025 to 2nd January 2026.
- Orders placed during closure: All orders over this period will be dispatched on 2nd January 2026.
Tip: If you need your order before Christmas, we recommend ordering as early as possible to avoid seasonal courier delays.
At a glance
Warehouse and customer service opening times
These opening times apply to both our warehouse dispatch operations and customer service team.
| Date | Warehouse & customer service | Dispatch |
|---|---|---|
| Up to 22 Dec 2025 | Open | Dispatching orders (Next Day Delivery where selected) |
| 23 Dec 2025 to 1 Jan 2026 | Closed | No dispatch |
| 2 Jan 2026 | Reopens | All orders placed during closure dispatched |
During the closure period, customer service responses may be slightly slower and will resume fully when we reopen.